QUALITY CONTROL: Every cue and shaft must meet strict requirements and only the finest components in the industry are used in the creation of our cues. 

SHIPPING: We ship with FedEx International and UPS. We currently offer $25 flat rate shipping to anywhere in the world. All shipments are protected with insurance coverage. The customer is responsible for all associated import fees such as duties and taxes.

SHIPPING POLICY: We will only ship to the customer's billing address and the customer must provide a signature to receive the shipment. 

PAYMENT:We only accept payment through PayPal. We have a 30 day 100% money back guarantee return policy on cues & shafts.

FOR RETURNS: Shipping charges, insurance, duties, taxes, and brokerage fees are the sole responsibility of the customer. The cues and  shafts must be unused to qualify for the 30 day return policy.  

CUSTOMER SATISFACTION: Our strict quality control ensures high quality products that you can trust. We are in business to produce superior playing cues and to please our customers.